Terms and Conditions Online Store www.meddshoes.com MEDDSHOES
Shipping times are as follows:
- In stock: 24 to 48 hours.
- • Available in our central warehouses: 7 days. Usually ships within a week.
- Orders are shipped from Monday to Friday, with the exception of public holidays. Delivery time is between 1 and 5 working days after shipment.
- No deliveries are made on Saturdays or Sundays or on public holidays in any particular area. All products purchased from MEDDSHOES are delivered using internationally acclaimed courier companies.
Returns and Exchanges
- You have the right to return products you have purchased and request an exchange. (a) in all cases where MEDDSHOES has been shown to be responsible for delivering products other than or substantially different from those ordered; (b) in each case of defective product. You have the right to return the products you bought and request their replacement with another product or products up to the amount paid or with additional money, if you wish within fourteen (14) days of receipt of the product.
- You have the right to return the purchases of the products and request a refund of the price paid a) in any case of defective product b) within 14 days of delivery of the product. MEDDSHOES will be liable for compensation in the event of a defect only if it has arisen due to manufactures fault, in which case it will not be liable for negligence. In addition, in any case, the product to be replaced must be accompanied by the original proof of purchase. For all these cases, the products to be replaced should be in the condition in which they were received by the customer, complete and without damage and their packaging should be the one that usually accompanies the product and should be in excellent condition together with all the accompanying documents (eg Delivery Note, Proof of Purchase, etc.). Before any return you must contact us to obtain a return number. Returns / changes are only accepted with a return number. In any case, returns and exchanges are possible under the following conditions:
- Contact us at +302610223331 or make your request here for return of product or here for exchanges or via e-mail to [email protected] on the same day or the next business day to state your intention.
- In the event the product is exchanged within 14 days with another product (products) up to the amount of the price or with additional price or returned within 14 days under the terms of Article 5 (10) of Law 2251/1994, the product is not must have been used.
- The product must be accompanied by all the required documents that prove the transaction (eg Shipping Receipt, Purchase Receipt, etc.).
- Returns and changes must be made through our Online Store. You must return your products to:
59 Riga Feraiou
26221 - Patra - Greece
- • You have the option to cancel your order (s) at any time before your order (s) has been shipped and receive a full refund.
- Once your order has been shipped (ie it has already left our warehouses), you will have to wait until the order is delivered to you before you cancel the order, although any such cancellation is subject to certain terms and conditions (see “Returns and changes”).
- You can also contact the Customer Service Helpline to cancel your order, provided the order has not already been shipped.
The website (www.meddshoes.com) belongs to the company Danier Paloubis established under the laws of Greece, based at the address 59 Riga Fereou – 26221 Patra Achaia Greece and with the tax registration number EL046933665.
This website and related services are made available to you in accordance with the following Terms and Conditions (“T & Cs”) and any other rules found on our website. Please read these Terms and Conditions carefully before placing any orders on this website. We suggest that you keep a copy of these Terms and Conditions for future reference. By accessing this website (www.meddshoes.com) and using this website you agree to these Terms and Conditions, including any changes. If you do not wish to agree to these Terms and Conditions, please do not have further access to this website and / or do not use this website. For certain campaigns, promotions or contests, additional terms and conditions may apply. If you wish to participate in such campaign, promotion or contest, you need to agree to the relevant terms and conditions applicable to that campaign, promotion or contest. In the event of any inconsistency between said Terms and Conditions and these Terms and Conditions, these Terms and Conditions shall prevail.
MEDDSHOES reserves the right to modify, amend and / or replace all or part of this website, as well as the information and material contained therein, as well as these Terms and Conditions. Please check these Terms and Conditions periodically for changes or modifications.
Eligibility for purchase
In order to make a purchase through this website, you will be asked to provide your personal information. In particular, customers must provide their real name, telephone number, e-mail address and other requested information as indicated. Furthermore, when ordering products, you will be required to provide payment information and state and guarantee that the payment information you provide when ordering is both valid and correct and that you are the person mentioned in the billing information provided.
By making an offer to purchase our products, you expressly authorize us to carry out credit checks and, where MEDDSHOES deems it necessary, to transfer or provide information (including any up-to-date information) about you to or from third parties from time to time. , including, but not limited to, your credit card number, verifying your credit card, securing an initial credit card authorization, and authorizing an individual purchase transaction.
While browsing web pages meddshoes.com in order to place an order and to ensure that we are able to contact you and inform you about our new products, you may be asked to provide your details (name, profession, email address – e-mail etc .). Any personal information stated anywhere within the websites meddshoes.com and services are intended solely to ensure the operation of the respective service and may not be used by any third party without prejudice to the provisions of Law 2472/1997 on the protection of individuals with regard to the processing of personal data, as in force.
The Online Store meddshoes.com will operate under current applicable law and will securely retain your personal information for as long as you are registered with meddshoes.comThis data will be deleted after the commercial relationship is terminated in any way. The personal data declared in the online store meddshoes.com will be used solely by it or affiliated companies to support, promote and execute the business relationship. The data kept in a file may be disclosed to the competent judicial, police and other administrative authorities upon their legal request and under the current statutory provisions. The customer has the right to information and objection under articles 11 to 13 of Law 2472/1997 within the framework of telecommunications privacy legislation.
Requested InformationPersonal Information: any visitor can browse the meddshoes.com online store without providing any personal information. We will only need personal data if you become a member and create a user account. At this stage you will only be asked for your e-mail address, where you will receive our newsletters, if you agree. If you place an order for products, you must also enter details about your transaction with us. The information required for each transaction includes your last name, landline number, address (street, city and postal code), shipping address and type of payment document (receipt, invoice). Optional details include your mobile phone number (in case we need to contact you directly) and occupation.
Conditions of Purchase
The products displayed on this website are only a selection of inventory available by MEDDSHOES. This collection has been specially selected for the MEDDSHOES online store. The availability of our products is real-time, which means that the selected products may not be in stock. MEDDSHOES online store does not accept any responsibility for any lack of stock of any of the models on display.
Please note that our products change every season.
Please note that the products in your shopping cart are non-binding and can be purchased from another customer.
How to buy
MEDDSHOES uses the following purchase process:
The product (s) you wish to purchase must be selected and added to the shopping cart by clicking on the corresponding shopping cart icon on this website.
The shopping cart will include the reference number of the selected product (s), name, size and price (including VAT).
In the shopping cart we will show you a summary that identifies the product (s) to be purchased, the total price (including VAT and shipping costs).
After selecting the product (s), you will need to complete an order form. This order form will ask for personal details and payment information for the purpose of processing the order (s). Please note that all data must be completely accurate, so as to avoid any confusion or problems when shipping the purchased product (s).
Once you have made your selection and placed your order, you will receive an email from MEDDSHOES confirming that your order has been placed (order confirmation). This order confirmation will include, among other things, information such as the identification of the product (s) purchased, the total price (including VAT and shipping costs), and delivery details will follow upon order completion.
If you make a mistake while placing your order, please contact Customer Service Helpline, or send an email to [email protected], who will be happy to assist. However, please always check your order before finalizing it. Before submitting it, you have the option to edit any information you have filled out yourself, such as your shipping or invoicing address or credit card information, or to change or delete products from your shopping cart.
Failure to receive this message may be due to a temporary network communication problem or an error in entering the email address provided. In both cases, please contact our Customer Service at [email protected] .. We reserve the right not to accept your order in the event, for example, that we are unable to secure payment approval, that shipping restrictions apply to a particular product, or that the product you ordered is out of stock. In case the ordered products are not in stock, you will be notified via email and any payments will be refunded if the payment is already being processed.
We will not be liable to you or to any third party for our withdrawal of any merchandise from this website, whether the merchandise has been sold or not. We will not take any responsibility for the removal, sorting or processing of any material or content on this website, refusing to process the transaction.
The prices displayed on this website are in Euros and include all applicable taxes, with the exception of those not explicitly included.(ie: import duties etc.) All prices and offers remain valid, as advertised from time to time. The price of a product currently posted on the website at the time of ordering will be respected. MEDDSHOES will not be liable for any special fees, customs duties or additional costs for deliveries. MEDDSHOES reserves the right to modify its retail prices at any time, except for orders that have already been placed.
Payment methods and security
We accept orders at any time, 24 hours a day, any day of the week.
MEDDSHOES will accept payments made only with:
- Credit or Debit Card
- Electronic payment systems (POS)
- COD is available for orders over 45.00€ and only for orders delivered in Greece. Payment is to be made upon delivery with an additional surcharge charge of 3.00€.
- By bank transfer depending on availability, as indicated on the payment page
- With PayPal
No other form of payment other than those mentioned above will be accepted.
Orders from Greece & Cyprus with a value under 45€ are charged 3€ shipping and orders over 45€ are with free standard shipping.
European Unionare charged 26€ per item with standard shipment by ELTA Hellenic Post (10-30 Days), and for express delivery (1-3 days), with the current rates as determined by DHL Express. Rates are shown on purchase order according to your Postal Code.
North and South America are charged 26€ per item with standard shipment by ELTA Hellenic Post (10-30 Days), and for express delivery (1-3 days), with the current rates as determined by DHL Express. Rates are shown on purchase order according to your Postal Code.
Asia and Australia Asia, Australia are charged 26€ per item with standard shipment by ELTA Hellenic Post (10-30 Days), and for express delivery (1-3 days), with the current rates as determined by DHL Express. Rates are shown on purchase order according to your Postal Code.
You confirm that the credit / debit card used is yours or that you have been specifically authorized by the credit / debit card holder to use it. All credit / debit card holders are subject to validation and authorization checks by the card issuer. If the issuer of your payment card refuses to authorize payment to MEDDSHOES, we will not be liable for any delay or non-delivery.
We take all reasonable steps to ensure that this website is secure. In order to ensure secure transactions, MEDDSHOES uses a secure payment system. This means that all confidential data (eg credit card number and expiration date) is encrypted and transmitted directly, using Secure Layer (SSL) technology, to a secure server.
Furthermore, we will take all reasonable care, to the extent that we are able to do so, in order to keep the details of your order and payment secure, but in the absence of negligence on our part we can not be held responsible for any loss that may occur, suffer if a third party grants unauthorized access to any data you provide when accessing or ordering from this website.
MEDDSHOES will not accept any responsibility for delays in the delivery of goods resulting from the lack of authorization on the part of the bank.
Multiple orders will be shipped as soon as all products are available. There will be no partial shipments.
MEDDSHOES reserves the right to withhold any order for security reasons. Affected customers will be notified. We also reserve the right to cancel an order if we can not verify the shipping and / or invoicing details, but we will notify you if this happens. We further reserve the right not to accept and / or cancel an order if we believe that the buyer acquires the products for resale.
Customers wishing to purchase more than 5 pairs of shoes should contact the Customer Service Department of the MEDDSHOES online store, where they will be given detailed information on purchasing options.
We will only be able to execute an order if the delivery address is the usual place of residence or place of business located in one of the states listed on this website.
The products offered through this website are a selection of products from the MEDDSHOES collection and meet the same quality and warranty requirements as those sold through MEDDSHOES stores.
Each product is accompanied by the following information:
- Model name
- Picture of the model
- Price in Euros
MEDDSHOES seeks to display the colors of its shoes as accurately as possible in relation to the actual color. However, the color of the shoes may vary depending on the quality of your computer screen. For this reason, MEDDSHOES can not guarantee that the colors displayed on your screen are an accurate reproduction of the original.
MEDDSHOES secures each purchase during the time it is in transit, until it is delivered to your designated delivery address. All international orders are delivered by international courier companies.
Deliveriey and insurance
MEDDSHOES secures each purchase during the time it is in transit, until it is delivered to your designated delivery address. All internatinal orders are delivered by international courier companies.
Shipping times are as follows:
- In stock: 24 to 48 hours.
- Available in our central warehouses: 7 days. They are usually shipped within a week.
- The products are sent from Monday to Friday, except holidays.
- Delivery time is between 1 and 5 working days after shipment.
Deliveries will be made to any usual place of residence or place of business located in one of the states listed on this website. All deliveries must be signed upon receipt. Once the products are signed, they are the responsibility of the consumer. We do not deliver products to mailboxes.
Deliveries do not take place on Saturdays or Sundays or on public holidays in any particular region or state. All product purchases from MEDDSHOES are delivered using acclaimed international courier companies.
In order to avoid problems with the deliveries (wrong addresses, not finding someone at the address) the relevant form must be filled in correctly, especially the box with the contact telephone number.
Once your order has left our warehouse, an email will be sent to you providing the parcel tracking number given by the courier company responsible for delivering your product (s). You will then be able to track your order. If you have ordered more than one pair of shoes, you will have to wait until all the products in the order are available before we send them to you, as we do not make partial deliveries.
All products delivered by MEDDSHOES remain our property until MEDDSHOES receives your payment.
Cancellation of orders
It is possible to cancel your order (s) at any time before your order (s) is shipped to you and receive a full refund. If your order has been shipped (ie has already left our warehouses) you will have to wait until the order is delivered to you before canceling your order, although any such cancellation is subject to certain terms and conditions (see “Returns and Changes “).
To cancel an order before it is shipped, go to the “Your Order” page and enter the order number and email address used. The system will show the details of the order and if the option “Cancel” is indicated, you have the option to cancel the order. If this option is not indicated, it means that your order has already left our warehouses and can not be canceled. However, you have the option to return the order as soon as it is received, subject to the terms of the Returns.
You can also contact the Customer Service Helpline to cancel your order, provided the order has not already been shipped.
Returns and Exchanges
If you are not satisfied upon receipt of your order, you have a period of 14 days from the date of receipt to return or change the product (s). In order to return or change an order you must check that it meets the following criteria:
- the product must not have been used.
- the product must be returned in the condition in which it was shipped, in the original packaging, if possible. If the original package is not available, it should be replaced with a package of a similar size and capacity.
- the product must be delivered to our offices (see address below) within 14 days of receiving your order.
MEDDSHOES does not allow exchanges in DANIER PALOUBIS / CAMPER stores or in department stores that sell CAMPER products. Furthermore, MEDDSHOES does not allow the return of products to the online store, which have been purchased from DANIER PALOUBIS / CAMPER stores or any department store that sells CAMPER shoes.
When sending products for return or exchange, the products should preferably be packaged in their original box and sent via post or courie that will will instruct to the address indicated below (as well as during the return process).
Returns and changes must be made through our Online Store. You must return your products to:
59 Riga Fereou
26221 - Patra - Greece
To request a return of a product, please follow the steps below:
- to contact by phone, fill in the return form that you will find here .
- Once you have obtained the return number, you will forward the return by Post. (Registered Mail)
Upon receiving the returned goods and we verify that all conditions mentioned above have been met, Meddshoes will refund the purchase price of the product(s) returned. Meddshoes obtains the right to charge 5€ (for Greece) service charge for returned goods. For all other countries the cost of DHL Express will be withheld from the purchase price as a service charge.
If the product is returned as a result of a manufacturing defect or quality issue for which MEDDSHOES is responsible, we will refund the full amount paid within 20 business days. Refunds will be made automatically to the credit card or account specified by the customer, depending on the payment method used by the customer.
Collect returns will not be accepted under any circumstances.
Returns from countries outside Greece are returned at the expense of the sender, (Buyer).
For Cyprus they are also returned with shipping costs.
MEDDSHOES is entitled to withhold the initial delivery costs
5,00€ for Greece
For all other countries the cost of DHL Express will be withheld from the purchase price as a service charge.
To request a resize or model, please follow these steps:
- contact us by phone at +30 2610 223 331 or fill out the change form that you will find here
- Εor send us an email at [email protected] ,please indicate subject "Exchange"
In case of exchanges, the buyer is responsible for all duties, delivery and collection costs. Collect returns will not be accepted under any circumstances.
Once we receive the product (s), we will send you the new size or model (s), using the same service as for the original purchase.
MEDDSHOES is entitled to withhold the initial delivery costs of €5.00 for orders from Greece, for the rest of the countries the cost of DHL Express as determined by the price list of DHL Express at the time the order was placed.
After sales service
Our Customer Service Department has an after-sales service, so that it helps to solve any problem related to our products or deliveries, offering customers a quick and effective response.
If you have any questions, doubts, claims or suggestions regarding your order or purchase online, you can email us at: [email protected] or contact us by phone at: (+ 30) 2610 223331. Time zone +3GMT
Intellectual Property Rights
All intellectual property rights (including copyrights, patents, trademarks, trademarks, database rights and software) on all information and materials (including all text, graphics and software logos) provided through this website will remain the property of MEDDSHOES / CAMPER or its affiliates or will be used with the expressed writen consent of the respective holders.
Your use of this website and its contents does not grant you any rights or transfer to you with respect to any copyrights, designs, trademarks and any other intellectual property rights in connection with the Content (as described in the Content section). below), including the MEDDSHOES / CAMPER software and all HTML and other codes contained on this website. All such Content, including trademarks, designs and related intellectual property rights of third parties listed or displayed on the Website, is protected by domestic intellectual property law and other laws, as well as provisions of international treaty.
You may use the Content only as expressly authorized by MEDDSHOES and / or its third party licensors. Any reproduction or redistribution of the aforementioned Content is prohibited and may result in civil and criminal penalties. Without limiting the foregoing, the copying and use of the above materials on any other server, site or support for publication, reproduction or distribution is expressly prohibited. However, you may make a copy for the purpose of viewing the Content for your own personal use.
In addition to the intellectual property rights mentioned above, “Content” is defined as any graphics, photographs, including all rights to image, sound, music, video, audio or text on this website. Although care has been taken to ensure the accuracy of the information and materials on this website, MEDDSHOES does not warrant that the Content on this website is up-to-date, complete and accurate or that the Content is free from any , bugs and / or viruses. Furthermore, MEDDSHOES does not warrant that such defects, errors and / or viruses will be cured or deleted. In addition, MEDDSHOES reserves the right to terminate access to this website for maintenance or updating of procedures. We always advise all Internet users to ensure that they have up-to-date antivirus software installed.
No commercial use
This website is for your personal non-commercial use only. You may not modify, copy, distribute, transmit, exhibit, execute, reproduce, publish, license, commercialize, derivative works, transmit or sell any Content, software or products services contained on this website. You may not use this website or any of its Content to promote any commercial purpose, including any advertising or revenue-generating activity on your website.
You agree that you will be personally responsible for your use of this website and for all your communications and activities on and in accordance with this website. We may deny you access to this website on a temporary or permanent basis if we believe that you engage in or have participated in any prohibited activities, that you have not treated other users with respect, or otherwise violated the Terms and Conditions.
We may include hyperlinks currently on the Website to other websites or resources operated by third parties other than MEDDSHOES, including advertisers. MEDDSHOES has not checked all those websites linked to this website and is not responsible for the content or accuracy of any pages outside of the website, nor are we responsible for the availability of such external websites or resources, as well as and we do not endorse or are responsible or accountable, directly or indirectly, for the privacy practices or the content of such websites, including (without limitation) any advertisements, products or other materials or services on or available through such websites or resources, nor for any damage, loss or offense caused or alleged use or support any such content, products or services available on such external websites or resources.
Limits on our liability
Under no circumstances will MEDDSHOES be liable for any direct or indirect loss, damage or expense incurred – regardless of how it occurs – that you may incur due to and / or in accordance with the use of this website and / or the information or materials contained therein or as a result of the inaccessibility of this website and / or the fact that certain information or materials contained therein are incorrect, incomplete or out of date.
The above term does not exclude or limit the liability of MEDDSHOES for anything for which the liability can not be excluded or limited by law.
Upon your request, you agree to indemnify us in full, to defend us and to release us immediately upon request, our executives, our directors, our agents, our affiliates, our licensors and our suppliers from all liability, claims, costs, damages and losses, including legal costs, arising from any breach of these Terms and Conditions by you including the use by any other person who accesses this website using your account as a result of your own action or inaction.
You acknowledge and agree that there is no affiliation, joint venture, partnership, employment or agency relationship between you and MEDDSHOES as a result of these Terms and Conditions or your use of this website. You agree that you may not and will not represent yourself as a representative, agent or employee of MEDDSHOES and we will not be liable for any representation, act or omission on your part.
If you breach the T&Cs and we take no action against you, we will still be entitled to use our rights and remedies in any other situation where you breach the T&Cs.
These T&Cs shall be governed by and construed in accordance with Greek laws. The parties, without waiving their own jurisdiction or any other that they may be entitled to by law, submit themselves to the jurisdiction of the relevant courts of Patra – Greece for any action and claim that could arise regarding the execution and/or interpretation of these T&Cs. If any of these terms is deemed to be contrary to the Law and is therefore invalid or void, the invalidity or non-enforceability of that term will not affect the validity or enforceability of the remaining terms.
Please be aware that if you have a problem with a product purchased from our online store or if you wish to file a complaint, all possible disputes can be resolved out of court through the European Electronic Consumer Settlement (ODR) process. For more information and / or to initiate an out-of-court procedure, please visit http://ec.europa.eu/odr or www.efpolis.gr.
- Name: PALOUMPIS GEOR. DIMITRIOS
- VAT : EL046933665
- Tax Office : Α’ Patra
- Registered : Patra
General Business Number : 35402616000